Frequently asked questions to the mover:

1) Because moving is a customized job, our moving consultant will gladly visit you for a customized quote this is free of obligation and costs you nothing, on the spot you will immediately receive a moving price and later a quote by e-mail.
A smooth move starts with a good estimate of manpower, time and materials.

2) An online quotation by internet, you provide photos / videos and / or a funda link by email / whats app for a first price indication.

Of course, you can only communicate the moving date if it is known and can be fixed with certainty. The sooner you know, the more we can take your preferences into account, keep in mind that moves are more frequent during the last week of the month, summer months and vacation periods.

Yes, your belongings are insured at VDW up to € 100,000 during transport and moving with an excess of only € 50.00 and in addition we have a third-party liability insurance.
And if something goes wrong despite our fixed procedures and experienced movers, we always solve it.

The breakdown of services and arrangements are clearly displayed on the prepared moving quote by email so you know exactly where you stand.

VDW works only on the basis of a fixed price in advance, we choose this deliberately, it is nice to know in advance exactly where you stand as a customer, hence the extensive intake and no unexpected costs.

Not the top price, VDW strives for a full moving schedule and is about in the middle segment in terms of price proposition, not too cheap either because we are used to offering a Full Service move in which much is inclusive and standard, in short a realistic price for good work.

Yes, with all our removals, the packing materials are included and will be delivered to your home 2 weeks to 1 month before the moving date if you wish: Sturdy boxes for the books, folding boxes for the clothes, Stackable large hard plastic boxes for the kitchen, living room and fragile obsolete items that do not fit in regular moving boxes.
On the day : Mattress covers, Couch covers, wardrobe boxes for your hanging clothes , painting boxes, tape and sealing film and of course a large pile of moving blankets.

VDW specializes in Full Service Removals which means packing the moving boxes ( not unpacking ), dis- and assembly of furniture and placement in the desired place in the new home.
You decide in advance which services you want to purchase.
Also broom clean delivery of the house, removal of bulky waste and temporary storage are among the possibilities.

Yes indeed, Saturday in particular is a popular moving day.

In advance by bank transfer or on the day itself, after the move by mobile pin. For larger moving orders, we may require a deposit in consultation with you.

Of course we only work with experienced internal trained movers, a close-knit permanent team that is attuned to each other, supplemented with experienced freelancers from the moving industry in busy times. We do not work with schoolchildren, students or temporary workers.

Absolutely, especially the pax closet is a weekly recurring phenomenon we like to do this well and saves you a lot of time yourself. Also unplugging lamps and curtains, washing machine on and off etc.

Yes, that depends on the situation, we apply directly to the district and charge these costs 1 to 1 to you. It is often unavoidable to have to apply for a permit (canal, shopping street, etc.).

VDW is not affiliated with the Erkende Verhuizers (Recognized Movers), this saves costs and does not compromise our independent nature.

Absolutely we have been in business for 20 years and worked with good professionals and very modern moving equipment, including 2 moving elevators, 1 x ladder truck, 3 x moving van and another quote/box car. We also work with durable packing materials.

– VDW is an open and transparent moving company with the necessary experience in private removals, you also know exactly with whom you are doing business and under what conditions. A no nonsense approach and personal contact directly with the owner of the company who is also largely present during the execution of the work.
– Full Service removals based on a fixed price in advance with no costs afterwards.
– See our Reviews on the Internet on various objective websites how we are appreciated by our
clients.
– Sturdy and durable packing materials delivered in advance and always included.
– Friendly and communicatively skilled movers with at least a high school level and the necessary
knowledge.
– Iveco dealer maintained fleet in combination with durable moving elevators of German manufacture.